Warranty & Returns
Our Warranty Policy is Simple
3DUPfitters stands behind all of its products and will do everything we can to make you happy. If a part is damaged in shipping, please contact us within 30 days and we will replace it for you free of charge. Please include your order number and a picture of the the damaged part.
We offer a 1 year warranty for any parts related to manufacturing defects. Simply contact us with a picture of the part and you'll receive a replacement for free.
Our Return Policy is Even Simpler
If you are unhappy with your purchase for any reason within 30 days we'll give you a full refund minus shipping upon receipt of the item in original condition. Purchaser pays for return shipping.
We cannot warranty any parts that have been damaged due to misuse, etc. Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product);
(a) we will not refund or exchange the product
(b) we may retain the returned product until you pay any additional amount we may charge for redelivery of the returned product.