Around this time of year people want to know if their order will arrive by Dec 25th.
Unfortunately the pandemic has put a huge stress on the shipping industry.
We've never seen shipping this erratic: UPS doesn't show up to get packages anymore, so we're driving them to the UPS store and the post office. More packages than normal are simply taking longer to arrive.
Don't get me wrong; most packages are still getting delivered, but there's simply no way of knowing which deliveries could be delayed and by how much. And that doesn't even cover the results of snowstorms and other weather events.
We're sorry for this situation, but we're in the same boat along with every other online retailer. If you want to be certain that a package will arrive your best bet is to order sooner rather than later.